Computer Support Specialist. Robert Abbey, Inc. Hickory, NC 28602. Learn the company's software and provide support for it. The best-paid 25 percent made $70,380 that year, while the lowest-paid 25 percent made $40,950. Computer network support specialists, also called technical support specialists, analyze, troubleshoot, and evaluate computer network problems. Computer Support Specialists made a median salary of $53,470 in 2018. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. Computer Support Specialist Salaries [About this section] [More salary/earnings info] []. A computer support specialist assists users who are having problems with software, computers, or peripherals such as printers or scanners. Computer support specialists troubleshoot and resolve various computer and software issues. Some—called computer user support specialists—assist companies' customers, while others—known as computer network support specialists—provide in-house support to an organizations' information technology (IT) staff.

They play an important role in the routine maintenance of their organization’s networks, such as performing file backups on the network. $41,600 - $44,000 a year.

The median annual wage for computer network support specialists is $62,770. Save job.

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